At KonnectGOFTECH (operated by GOFTECH Solutions), we take your privacy seriously. This policy explains how we collect, use, and protect your information when using our platform powered by Meta APIs.

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1. Information We Collect

• Account Information: Name, email, phone, encrypted password, billing details.
• Meta API Credentials: Encrypted access tokens (never passwords).
• Conversation Data: Message logs & metadata for inbox delivery only.
• Usage Data: Dashboard activity and analytics.
• Device Information: IP address, browser, OS for security purposes.

2. How We Use Your Information

• Operate and maintain your unified inbox.
• Sync WhatsApp, Messenger & Instagram conversations.
• Process billing and manage subscriptions.
• Send service-related notifications.
• Improve platform performance.
• Comply with legal requirements.

We do not sell your personal data or message content.

3. Meta Platform Data

We request only minimum required permissions (e.g. messages, pages_messaging). Tokens are encrypted and can be revoked anytime in Meta Business settings.

4. Cookies & Tracking

Essential cookies keep you logged in securely. Optional analytics cookies help us improve user experience.

5. Data Retention

Data remains while your account is active. Upon cancellation, data is deleted within 30 days, except legally required billing records (up to 7 years).

6. Data Security

We use TLS 1.3 encryption, secure cloud hosting, encrypted tokens, and regular security audits.

7. Your Rights

• Access your data
• Correct inaccuracies
• Request deletion
• Export data
• Withdraw consent

To exercise rights, contact: info@goftechsolutions.com

8. Third-Party Links

External platforms like Meta operate under their own privacy policies.

9. Children’s Privacy

Our services are intended for individuals 18+.

10. Changes to This Policy

Policy updates may occur. Significant changes will be notified via email or dashboard notice.

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